Locke's Air Conditioning

Locke's replaced my whole AC system including electrical upgrades and new lines. Anthony called back promptly after initial contact request and not only provided the estimate for an straight up replacement unit, but also options on an upgraded Energy Star rated system that was eligible for IRS tax credits and City of Tallahassee rebates. The ROI payback on the upgrade system was one year and was what we selected. Communication during the whole process was excellent. The installation technicians process was safe and professional and I had no concerns with the work being performed. The compressor pad was installed on blocks and leveled, the electrical box was replaced and surge protector installed, and the cleanup left no mess. They even scheduled a 2 month follow-up to come back and review the system and work. I would definitely highly recommend Locke's and would use them again for any HVAC work.

The Tech was friendly and respectful and made me feel like I was a priority. He performed a Tuneup on my system and was very efficient He entertained any questions I asked. He made a very good FIRST impression. Will definitely consider using this company again 🤙🏽

Honest, Professional, and Veteran-Owned – Highly Recommend Locke’s Air Conditioning When my AC went out nearly two weeks ago, I didn’t know who to call—I’d never had an AC issue before. I contacted another company who diagnosed a leaking coil in my air handler and quoted me nearly $3,000 to fix it. That left me wondering: do I repair or just replace the unit? I called four different companies to get quotes, including Locke’s. Out of all of them, Anthony—the owner—was the only one who came out personally. That stood out immediately. He’s also a fellow veteran, which I appreciated and respected. Anthony confirmed the issue and took the time to walk me through my options. He educated me on the pros and cons of different units, how efficiency ratings work, and what rebates or tax credits were available. He never pushed a sale—he just helped me make an informed decision. He struck me as someone who’s competent, professional, and full of integrity. In the end, I chose Locke’s—not because they were the cheapest (they weren’t), and not the most expensive either (they also weren't)—but because: - Anthony was accessible and responsive, even after the initial visit. - He’s a veteran, and I like supporting hardworking fellow vets. - Though Locke’s is a newer business, Anthony and his team have years of experience. - The 22 SEER high-efficiency unit they offered was a much better value than lower-efficiency options from other companies. The install team—Jason, Tevis, and Ron (Anthony’s dad)—were fantastic. They were professional, friendly, patient, and didn’t mind my endless questions. They represented Locke’s incredibly well and made the whole process smooth and even enjoyable. Now, if I ever have another AC issue (hopefully not anytime soon), I know exactly who to call. And if anyone I know asks for a recommendation, I’ll be sending them to Locke’s. If you’re reading this and still deciding who to trust—call Locke’s. You won’t regret it.

I recently had the pleasure of working with Locke’s Air Conditioning, and I couldn’t be more impressed. My home needed a full AC unit replacement, and Locke’s handled everything with professionalism, care, speed, and a level of dedication that’s hard to find. Before the repair even began, their technician Anthony made multiple site visits on very short notice to help me navigate my home warranty claim and get all of the additional pictures the warranty company requested after the initial pictures were sent. His willingness to go the extra mile made a stressful process so much easier. Anthony was knowledgeable, courteous, and took the time to explain everything clearly—he truly exemplifies what great customer service should look like. The installation itself was smooth and efficient, the pricing was fair in my opinion, and the entire team at Locke’s Air Conditioning showed genuine concern for getting the job done right, staying very late to finishing the install so we didn’t have to go another day without A/C. If you’re looking for reliable and responsive HVAC service with a personal touch, Locke’s is the company to call. I’m incredibly grateful for their help and happy to recommend them.

Very disappointed with the service and job done by Locke's Air conditioning. Paid $7500 for new AC system and needed to get a loan. I've had to call 4 times now because the job was not completed properly and the AC is not working. Today they sent out a technician and are demanding $350 in repair cost to get it working only 3 months after install. I am still paying off the system and now they're asking for more $ to get it working. Highly recommend going with a different company that can do the job right the 1st time.